All parents are given a detailed copy of our policies on request.  They are also freely available to view at the club.


All staff are recruited on the basis of their experience and ability to work with children.  We all have up-to-date DBS checks and are qualified in First Aid.  


Stay & Play has all relevant forms which are completed by staff and signed by a witness.  Parents are asked to sign to confirm that they have been advised of any incident.

Equal Opportunities

It is our policy to treat each child as an individual.  Staff always challenge any discriminatory behaviour.

Compliments and Complaints

We aim to work in partnership with parents and we encourage you to discuss with staff any concerns you may have.  A copy of our complaints procedure is on the notice board at Stay & Play.  Feedback forms are sent out on a regular basis.

Ofsted can be contacted on 0300 123 123

Fire Procedure

Fire drills take place on a regular basis and a record kept.  The procedure is on the notice board at Stay & Play and is thoroughly explained to and practised with the children.

Sick Children

Please do not bring your child to Stay & Play if they are sick.  If they become ill whilst in our care, we will contact you.  

Anti-Bullying Policy

We aim to provide a safe, positive and supportive environment for the children at Stay & Play.  As a result, bullying has no place at our club and will under no circumstances be tolerated.


Each parent is given a copy of 'Safeguarding Children' and asked to sign as confirmation that they have read and understood the statement.

The British Values of democracy, liberty, rule of law and tolerance of others are promoted at all times.


At Stay & Play good behaviour is expected at all times.  Children are told if their behaviour is unacceptable and given an explanation of why.  Their behaviour will be dealt with accordingly and if necessary children are removed from the situation and given time to reflect on their actions.  Parents will be informed of their child's unwanted behaviour and if appropriate, a record of behaviour will be kept.  Disrespectful or rude behaviour will not be tolerated.  We aim to provide a positive environment and so children are always praised and rewarded for good and improved behaviour.


Stay & Play is committed to ensuring privacy is protected. Our privacy policy is available to view at any time and conforms to GDPR requirements

All photographs on this website are © Stay & Play at Ramillies 2012 - 2019 and must not be copied or used in any other context.